Director of Corporate Affairs and Communications

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The Role

Director of Corporate Affairs and Communications (PR / External Relations / Media)

West Bromwich OR Chippenham with regular travel between

£80,000 – £90,000 (+ 10% Car Allowance) per annum – depending on skills and experience

Contract type: Permanent

Working hours: Full Time

In April 2021, our client merged to create a bigger, better, organisation. They were created in order to deliver their purpose of Building Better Lives. Building Better Lives means that they exist to provide affordable homes and care services that enable people to achieve their full potential, without having to worry about the quality, affordability and safety of their housing and care.

As a charitable housing provider, they provide over 25,000 homes to more than 54,000 people. They deliver over 3 million hours of care to individuals every year. They have a geographical reach from the north east, to the south west of England and they employ around 4,000 people.

They are committed to providing great homes and care, in a great neighbourhood, with great service.

About the role

Our client is seeking a high calibre, experienced Director of Corporate Affairs and Communications to embark on this journey with them. The role is advertised on a full-time permanent basis.

Working closely with the CEO, Executive Team, and other parts of the organisation, this role will lead them in achieving strong colleague and customer awareness, understanding and engagement throughout the post-merger integration programme and build a sense of collective endeavour. You will drive excellence in corporate affairs and communications, setting strategy and leading the team to deliver their ambitious plans.

As a member of the Leadership team you will provide strategic leadership that delivers customer-focused and commercially strong outcomes in line with their corporate strategy.

You will be accountable for the corporate affairs and communications both internal and external across the entire their group.

You will develop a proactive media strategy, engaging national, regional and local UK media channels including branding, marketing, PR and external relations, online, multimedia, events and publications, ensuring a unified and on target message across all media channels.

You will also be responsible for overseeing key performance indicators, engagement and outcome specifications for the organisation that support achievement of the corporate strategy and their relationships with external stakeholders.

Please note that if you are successful in this role, they will require a DBS check to be completed. Further details will be sent following offer.

About you

They’re looking for someone with the creativity and drive to support their ambitious plans. They understand that effective communication is fundamental to achieving a culture where colleagues, customers and other stakeholders know what they’re trying to achieve and feel they have a valued role in this shared vision. They are on this journey together and they’re looking for someone with demonstrable experience in bringing this to life.

Whether educated to degree level or educated through extensive relevant experience, what’s important is that you have the skills and know-how to deliver. Ideally you will have previous Housing Association experience and / or an understanding of regulated organisations to help you get off to a start in their context, but this isn’t essential. They would expect you to have suitable qualifications or equivalent experience in Communications, PR and/or Business Strategy. Being media-trained would also be an advantage.

You will have extensive senior-level experience in designing and implementing communications and PR strategies with impact and be adept at engaging colleagues and stakeholders in a way that wins hearts and minds. You will also have the ability to design, plan, write and implement a range of internal and external communications and have strong contemporaneous expertise in a range of communications channels, including social media, video and websites.

You must have charisma and be an excellent communicator, with experience of presenting content to a range of audiences with the ability to flex communication style. It is essential that you possess strong relationship building and stakeholder management experience. You will have a high level of tact and diplomacy along with the confidence and credibility to work with people at all levels.

It is also essential that you are flexible and accommodating as there will be regular travel between both offices in West Bromwich and Chippenham, in addition having the flexibility to work from home.


In support and recognition of their colleagues who will help them deliver their employer strategy, they offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

All individuals who apply to work here are considered on their merits in line with their Diversity and Inclusion strategy and policy.

Our client is a Disability Confident Employer therefore they actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the ‘essential eligibility criteria’ for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let them know

Director of Corporate Affairs and Communications




Contract Type

Full Time Permanent


£80K - £90K
Director of Corporate Affairs and Communications

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Director of Corporate Affairs and Communications

Office Location

United Kingdom
Chippenham, United Kingdom
The Application deadline closed.

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